Zoom

About the Service

Zoom is a cloud solution that offers audio conferencing, video conferencing, online meetings, screen sharing, group messaging and web conferencing service. Get connected on your workstation, your mobile devices, or telephone. Zoom can be used on various platforms: Windows, Mac, Linux, iOS, Android, Blackberry, and H.323/SIP room systems.

Features:

• Audio conferencing, video conferencing, online meetings, group messaging and web conferencing service in the cloud
  
• In-meeting polling and breakout rooms
• Dial-in conference bridge/phone number option for all meetings
  

Use-cases:

• Reduce travel between buildings/campuses by holding online meetings

• Faculty: Teach courses online with video sharing and breakout rooms for smaller group discussions

• Researchers: Meet with colleagues around the globe

Get Started with Zoom

• First Time Using Zoom
• Zoom: The Basics
   

Getting Connected

To use Zoom for video conferencing you will need:

• An internet connection – broadband wired or wireless (3G or 4G/LTE)
• Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth
• A webcam or HD webcam - built-in or USB plug-in
• Or, a HD cam or HD camcorder with video capture card

Getting Started with Zoom on a Mobile Device

• iOS
• Android
• Sign into Zoom Mobile

Getting started with Zoom on a laptop or desktop computer

• Sign into the Zoom app on a computer

Using the Service

 The Zoom service includes several communication and collaboration features:

• Join a Zoom Meeting
  • Join a Zoom Meeting
  • Join a Zoom Meeting by Phone
• Schedule a Zoom Meeting
  • Zoom Meeting Limits
  • Meet Now vs Scheduled Meetings
  • Host an instant Zoom Meeting
  • How to Schedule a Zoom Meeting
  • Schedule a Zoom meeting from Outlook Desktop Client
  • Schedule a Zoom meeting from Outlook Web (OWA)
  • Start a Scheduled Zoom Meeting You Created
  • Scheduling Recurring Meetings
  • Use Templates to Save Zoom Meeting Settings
  • Schedule Meetings for Another Person (Delegate)
  • Restrict Meeting Access to UAlbany Users Only
  • Require Registration for Zoom Meeting
  • Send Chat Messages Within a Zoom Meeting
• Share Your Screen
  • Screen Sharing a PowerPoint Presentation
• Invite Others to Join a Zoom Meeting
• Record a Zoom Meeting
  • Recording on a Mobile Device
  • Recording Layouts 
    • Zoom Meeting Recording Layout
  • Cloud Recording 
    • Cloud Recording Playback
    • Managing Cloud Recordings
  • Automatic Transcribe Zoom Cloud Recordings
    • Generate a Transcript
    • View and Edit a Transcript
    • Embed a Transcript
    • Search within a Transcript
  • Record a PowerPoint Lecture with Audio
• Group Messaging
  • Notifications for Group Messaging
• Breakout Rooms
• Virtual Background
  • UAlbany Zoom Backgrounds
• Using Polls in Zoom Meetings
• Language Interpretation in Zoom 
• Video and audio conferencing tips
• Using Zoom with Microsoft Teams
• Zoom Webinar
• Zoom Meetings vs. Webinars
• Roles in Zoom Webinar
• Scheduling a Webinar with Registration
• Q & A in Zoom Webinar
• Using Chat in Zoom Webinar

Troubleshooting

• Troubleshooting Issues with Zoom

Training and Support

• QuickStart Training Videos
• Pre-recorded UAlbany Zoom Training
• Frequently Asked Questions
• Support and training, including webinars, is available directly from Zoom: https://support.zoom.us
  • Zoom Live Training Webinars
  • Zoom Video Tutorials
  • Zoom Recorded Training Sessions
• For direct assistance or training, please submit a Service Desk Request.