Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 10 Current »

Issue

When attempting to log into the UAlbany Mail web interface, Outlook on the web (formerly called Outlook Web App or OWA), you may receive this error message:

This account can’t be used to access Outlook.com. You're currently signed in with an Office 365 email account, which can't be used with Outlook.com. Please click here to sign out of your Office 365 account, then use another Microsoft account to sign in to Outlook.com (for example, your hotmail.com, live.com, or msn.com account).

Resolution

To log into the UAlbany Mail web interface, Outlook on the web (formerly called Outlook Web App or OWA), do one of the following:

Cause

You are using an invalid URL to access your UAlbany Mail account.



Need more help? Contact the ITS Service Desk.


  • No labels