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Jabber Quick Reference Guide

Jabber Quick Reference Guide

Owned by Mendez Jr, Wilson
May 29, 2025
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  1. User/Status

    • Your presence will automatically update when you are on a call or have an appointment booked in Outlook.

  2. Contacts

    • Add people to your contact list by searching for them in your organization. Once they are part of your contact list, you can double-click on their names to start a phone call

      • Select the Menu Icon image-20250512-182633.png and navigate to File>New>Contact

      • Start typing the person name to search the directory or enter the username directly

      • Add the user to the correct Group

  3. Calls

    • All of your recent incoming, outgoing and missed calls will be displayed

    • A call can be initiated just by double clicking one of the recent call entries

  4. Meetings

    • This tab displays your Outlook calendar appointments and allows you to view meeting information within Jabber

  1. Voicemail Messages

    • Voicemail messages can be accessed and heard directly from the Jabber client. Once a message is heard, it will remove the red MWI notification light on your phone

  2. Search or Call

    • This allows for a quick search by first or last name of any user in the system

    • It provides their directory number, email address and allows you to call them by selecting the phone icon

  3. Dial Pad

    • This brings up a key pad to dial the phone number manually

  4. Custom Contact Group

    • List of Group that you created and contacts associated with those groups

  5. Contact List

    • List of contacts within a group

  6. Phone Control

    • Use to select a different phone number if available

    • forward calls and turn on or off Single Number Reach