Softphone (Jabber)

I have a Softphone, How do I?

• Login to Jabber

• Setup Voicemail

• Make On Campus & Off Campus Calls

• Access Self Care Portal

• Calls going to Computer Speaker vs Headset

Jabber - How to:

• Request Jabber for my Cell Phone

Voicemail - How to:

• Access Your Voicemail

• Change my Voicemail PIN

• Unlock my Voicemail

• Call Voicemail Inbox Directly

Jabber - I need help with:

• Error Message when logging into Jabber

• Connection to phone service failed

Jabber Desktop & Mobile Functionality:

• https://albany.atlassian.net/wiki/spaces/askit/pages/979796024

Service catalog entry for Conferencing and Telephones

Related Articles:

• https://albany.atlassian.net/wiki/spaces/askit/pages/855834625

• https://albany.atlassian.net/wiki/spaces/askit/pages/224296983

• https://albany.atlassian.net/wiki/spaces/askit/pages/948371482