How to Setup Single Number Reach

How to Setup Single Number Reach

Description

Single Number Reach lets your UAlbany Phone Number ring your desk phone and mobile phone at the same time, so you never miss a call.

Setting Up Single Number Reach

  1. Login to the Self Care Portal using your NetID and Password.

  2. Select Add an Additional Phones.

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  1. Enter the Mobile Phone Number beginning with 8 for an outside line, followed by 1 + (Area Code) + Phone Number.

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  1. Select the checkbox next to Enable Single Number Reach

  2. Click on the icon next to “Create a schedule for this assignment” to set up when you want your office phone to ring on your mobile phone.

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  1. Choose the “Ring only during specific times” option to set up a schedule for when you want the phone to ring on your mobile phone.

    1. Use the checkbox next to day(s) to select the day(s) of the week.

    2. Use the dropdown arrow to select the timeframe for each day you selected.

    3. Use the dropdown arrow to select your appropriate Time zone. Use (GMT-5:00) America/New_York

  1. Select the Save button image-20240814-143338.png .

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