How to Activate a New Desk Phone

If you already have a ticket open with ITS, please update the ticket with the MAC Address of the phone.

If you don’t have a ticket, open a new ticket here and provide the following information

• Phone Number assigned or let us know that you need a new Phone Number

• Name of Person assigned to the phone

• NetID and email address

• MAC Address of the new desk phone

  • MAC Address can be found on the back of the phone, in the bottom right hand side.

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