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ITSServiceCatalog:Jabber
ITSServiceCatalog:Jabber
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Warning
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Break/fix equipment repairs submittedby 11:30am are usually responded to the day they are submitted. Issues sent in after 11:30am may be processed the following day.

Service requests will usually be scheduled within 2-5 business days of receipt of needed information. 

Features:

  • Voice and video calling from your computer or mobile device
  • Presence - see the availability of co-workers and colleagues and create customized availability states, e.g. "in a meeting"
  • Voicemail - manage your voicemail messages
  • Desktop sharing
  • Conferencing or conference calls

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ITSServiceCatalog:Jabber - Features
ITSServiceCatalog:Jabber - Features


Instructions:

Jabber:

Note
titleWorking elsewhere options

In order to answer your University telephone remotely, please see the following options:


RequirementsHow to get itFurther Information
Jabber on a University-supported PC or Mac

If you already have a University phone, just search for the Jabber app on your PC.

If you do not have a University phone, submit a request for a Jabber only account and phone number.

Phone guides, manuals, and training videos
Jabber on a non-University supported PC or Mac

If you already have a University phone, just download the app.

If you do not have a University phone, submit a request for a Jabber only account and phone number. Then download the app.


Phone guides, manuals, and training videos
Jabber on a mobile phone (Android or iPhone)
  • ITS created account
  • University phone number assigned
  • Must be on Wifi or use cellular data

Request via ITS Service Desk:

Please include:

  • University Phone Number
  • Type of cell phone (iPhone or Android)
  • NetID of user

Then download from the app store.

Phone guides, manuals, and training videos
Forwarding calls to an off campus number
  • Enter number as if calling from campus e.g. 8-1- (Area code) - (phone number)
  • Desk phone will not ring
  • Voicemail will be left on off-campus phone number
Call Forwarding on CISCO phoneInstructionsCall Forwarding on CISCO phoneInstructions
Tip
titleOverview:
  • Jabber desktop app can show you who is on the the phone or in a meeting before you call them. Jabber also acts as a "Remote control" for your phone

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