Microsoft 365 Group OneDrive for Business File Library Missing

Owned by Grosshandler, Mike
Last updated: Dec 30, 2021 by Lyons, Andrew H
1 min read

Issue

If your newly-created Microsoft 365 Group's Document library was not created properly, and you see "We're setting up your group files..." in a loop when trying to access it, try the following steps.

Resolution

  1. Visit the following URL, replacing "groupname" with your actual group's name - https://livealbany.sharepoint.com/sites/groupname/_layouts/15/groupsdocuments.aspx

  2. Visit your own OneDrive for Business library (https://livealbany-my.sharepoint.com/) and click on the link for the group.

After performing these steps, it may take 5 or 10 minutes, but your group's Document library should be created properly.  If not, please submit an ITS Service Desk Request.

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