How to Access Another Mailbox in OWA Light Version

Owned by Lyons, Andrew H
Last updated: Nov 08, 2023 by Grosshandler, Mike
1 min read

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Some web browsers (including mobile Safari on iOS) that do not support all features of UAlbany Mail will still let you access your mailbox, but with a "light version" of the website.  You can access a shared mailbox using the Outlook Web App light version by following these steps.

To access or open a shared mailbox, you must first have permission for the mailbox.

Instructions

  1. Log in as yourself to the UAlbany Mail OWA (https://mail.albany.edu).

  2. In the address field of your browser, delete anything after "...outlook.office.com/mail/".

  3. In the address field of your browser, type the e-mail address of the shared mailbox that you want to access after "...outlook.office.com/mail/" and press Enter to go to that mailbox.  

    1. e.g. https://outlook.office.com/mail/shared-mb@albany.edu/

To return to your mailbox, repeat the above steps with your own e-mail address.