Add a Departmental Mailbox to a Mobile Device
Action
Add a shared mailbox you have permissions to access using the Outlook mobile app for Outlook for iOS or Outlook for Android.
Instructions
See Microsoft's steps at Add a Departmental (shared) Mailbox to the Outlook Mobile app for iOS or Android
Additional information
Currently, there is no supported way to add a Departmental Mailbox to a mobile device's native mail program. However, there is a workaround to access a Departmental Mailbox via your device's browser (Safari, Chrome, etc.):
Log into mail.albany.eduÂ
Request the desktop version of the site (via long hold on the new tab icon)Â
Once you do that, the URL will be something like the following (substitute your mailbox alias for MAILBOXALIAS)
https://outlook.office.com/mail/MAILBOXALIAS@albany.edu/inboxAlternatively, copy and paste that above address, substituting your Departmental Mailbox alias (the part before @albany.edu) for MAILBOXALIAS, and then log in as yourself, and you will be brought right to the mailbox.
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