UAlbany Mail - Add a shared mailbox as a full Exchange account in Outlook for Mac
Action
Adding a shared mailbox to Outlook as a full Exchange account allows access to all features and settings, such as automatic replies, rules, and saving replies to the shared Sent Items folder.
Instructions
In Outlook, open the Tools menu, choose Accounts, and select the account that has access to the mailbox.
Select Delegation and Sharing.
Choose Shared With Me tab.
Choose + to add a shared or delegated mailbox.
Note: If you have permissions to custom folders in the mailbox but not to the top-level mailbox folder, the custom folders will not appear in the folder list. Only default folders that you have permissions to, such as Inbox, Sent Items, Deleted Items, and Calendar, will appear in the folder list without top-level mailbox folder permissions.
Alternatively, you can also go to File > Open > Shared Mailbox to open a shared or delegated mailbox.
From there, begin typing the email address of the mailbox and select it when the full name shows up.
The account will then be added to your list of accounts and folders in Outlook.
