UAlbany Mail - Add a shared mailbox in Outlook (alternative method)
Instructions
The recommended method of accessing a shared mailbox in Outlook is to add it as a full Exchange account, which allows access to all features and settings, such as automatic replies, inbox rules, saving replies within the shared mailbox's Sent Items folder, and saving deleted items to the shared mailbox's Deleted Items folder.Â
Instructions for configuring Outlook (recommended methods)
Alternative methods of accessing a shared mailbox in Outlook are described below. Please note that adding a shared mailbox as described below will not give you access to all of the shared mailbox's features and settings, such as automatic replies and inbox rules. Additionally, replies you send from the shared mailbox will be saved to your personal Sent Items folder, and messages you delete from it will be moved to your personal Deleted Items folder.
Windows
With Outlook open, Click the File tab. Click Account Settings, then Account Settings....
Outlook's Account Settings menuClick the Change icon.
Change button in list of accountsClick the More Settings button.
Click the Advanced Tab, then Click Add.
Type in name of departmental mailbox name, and Click OK.
Verify the new Mailbox is listed under “Open these additional mailboxes“, then Click OK.
Click Next.
Click Finish.
Click Close.
Here’s what your Outlook Client will look like once your new Mailbox is added.
