UAlbany Mail - Add a shared mailbox in Outlook (alternative method)
Instructions
The recommended method of accessing a shared mailbox in Outlook is to add it as a full Exchange account, which allows access to all features and settings, such as automatic replies, inbox rules, saving replies within the shared mailbox's Sent Items folder, and saving deleted items to the shared mailbox's Deleted Items folder.
Instructions for configuring Outlook (recommended methods)
Alternative methods of accessing a shared mailbox in Outlook are described below. Please note that adding a shared mailbox as described below will not give you access to all of the shared mailbox's features and settings, such as automatic replies and inbox rules. Additionally, replies you send from the shared mailbox will be saved to your personal Sent Items folder, and messages you delete from it will be moved to your personal Deleted Items folder.
Windows
Mac