Troubleshooting M365 Upgrade Issues

This page collects common instructions for troubleshooting issues that may occur with upgrading to Microsoft 365 to help you get started.

Office App icons/shortcuts are missing

Receive "Account Issue" error after upgrade

Receive "Another account is signed in" error after upgrade

Installing M365 over VPN fails

Cannot run Oracle BI Publisher with M365

Using Visio, Project, or Power BI with M365