Request to Access Someone Else's Mailbox
- Grosshandler, Mike
- Heaton, Brian
- Lyons, Andrew H
Action
In the event that a University employee or student is no longer able to check his or her email due to termination, departure, or death, there may be a business reason to add an Out of Office message to that individual's mailbox so that normal business transactions are not interrupted. There may also be a need to redirect/forward mail addressed to that individual, or to gain access to that individual's mailbox.
Instructions
Requests for ITS to make any of these changes must be submitted in writing as per the protocol outlined here:
Access to Electronic Records Held in Accounts Subsequent to Termination, Departure or Death Protocol
The process of making such requests depends on the access requested and the situation involved. See the following table:
| Request Out of Office added to mailbox | Request forwarding to 3rd Party | Request 3rd party access to mailbox |
|---|---|---|---|
Employee/Student Termination, Departure, or Death | Submit form to University Counsel’s Office | Submit form to University Counsel’s Office | Submit form to University Counsel’s Office |
Employee still employed by University but unavailable | Have employee's direct supervisor request change from ITS | Submit form to University Counsel’s Office | Submit form to University Counsel’s Office |