Personal Mailboxes

There are no retention policies applied to any folders in your UAlbany Mail mailbox. Mail that is delivered to your Inbox or Junk folder will remain there until you move or delete the item. Similarly, sent mail will remain in your Sent Items folder until you move or delete the item. Deleted items will also remain in your Deleted Items folder indefinitely unless you hard-delete an item or empty the folder. Mail may still be recovered for up to 14 days after it leaves the Deleted Items folder.

Note that each user mailbox has a 100GB size limit and each shared mailbox has 50GB. New mail cannot be received after the quota has been reached.

Shared Mailboxes & Office 365 Groups

Data remains as above until your shared mailbox or group expires subject to the UAlbany Mail Departmental Resource Lifecycle.  Once a shared mailbox or Office 365 Group is deleted, no data is recoverable.