Get a Bypass Code - Current Users

Owned by McDonnell, Kim
Last updated: Oct 07, 2024 by Beeram, Siva Shankar Reddy
2 min read

If you are a current Duo user, and you don't have access to your registered device, your device stopped working unexpectedly, or was lost/stolen, a Bypass code can be utilized to grant temporary access.  Request a self-service Bypass code when the need arises, until you are able to obtain your registered device or set up a replacement. The Bypass code will provide secure temporary access for 24 hours. 

Note: You will need to know your PIN in order to obtain a Bypass code. If you have forgotten your PIN, the instructions below include how to request your PIN. We recommend saving your PIN in a secure location for future use.

Do not confuse the Bypass code with activating your device.  The Bypass code is a secure temporary workaround that will allow you to authenticate if you are having various issues (similar to the above) or if your Duo account is not fully set up. 

Request your Duo Bypass Code

  1. Navigate to UAlbany's Get a Duo Bypass Code.

  2. Enter your SSN or Albany ID, DOB, PIN and Select ‘Next’

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  3. If you Forgot your Pin, please follow the Instructions to request Pin.

  4. Copy and store your Duo Bypass code in a secure location.
    Take note of Bypass use-case scenarios with helpful links.

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  5. An email will be sent to your personal email address on file inbox, once the Bypass code is generated.

  6. You have your Bypass code, now use it for the following scenarios: